Return policy

The return conditions are as follows: Items can be returned within 14 days after receiving the shipment. You can exchange the purchase for another product at the same price or request a refund. The returned or exchanged item must be in the same condition, i.e., in its original packaging and with intact labels. It's allowed to exchange an item only once. The customer covers all costs associated with the return or exchange of the product.
Lai uzzinātu jūsu atgrieztās vai samainītas preces statusu, lūdzu sazinieties ar mums, rakstot uz info@liteonline.shop , norādot atgriešanas iemeslu, pasūtījuma numuru un datumu.

We do not take responsibility for damages or lost shipments that occur during the return of the product. If you haven't contacted us before returning the item, there is a risk of not receiving the returned product or a refund.

The return policy for discounted items does not include cash refunds, except in cases where the product is found to be defective. If you have received a defective product, please contact us at info@liteonline.shop. Provide details of the damage, your order number, and attach a photo showing the defect. We will either refund the purchase or send you a new product free of charge. If you have not received your shipment or the wrong product has been delivered, please contact us at info@liteonline.shop.

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